Lodging Suite
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Features

Everything an independent property needs, with AI built in

Pick an area to see it in detail, with screenshots from our live demo hotel.

AI features

Smart Pricing suggestions grouped into runs of nights, each with the reason and Approve all

AI · Revenue

$99/mo add-on

Smart Pricing

Smart Pricing compares every upcoming night with how your property normally books and suggests a higher or lower price, inside the limits you set. Approve with a click or let Autopilot handle it.

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AI Knowledge: reply mode, import from your website and the answers the AI uses

AI · Guests

AI Guest Messaging

Texts to your number and messages from Booking.com and Expedia land in one inbox. AI answers from your own knowledge base, as drafts for staff or on its own.

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Suggestions with AI-written add-on offers ready to send by text or email

AI · Revenue

Add-ons & AI Offers

Build a catalog of extras, sell them on your booking site and at online check-in, and let AI pick the right guest for the right offer before they arrive.

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Housekeeping board with today's plan ready to apply

AI · Operations

Housekeeping & Maintenance

Each morning Lodging Suite plans the cleaning order and who cleans what. Housekeepers work from their phones, maintenance requests get assigned and closed, and the front desk always knows what is sellable.

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Guest profiles with contact details and stay counts

AI · Guests

Guests & Check-in

Profiles with stay history, returning-guest and VIP flags, AI guest summaries, duplicate merging, and a check-in that captures a signed agreement on a tablet, a kiosk or the guest's own phone.

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Virtual Front Desk settings

AI · Phone & text

Add-on

Virtual Front Desk

Multilingual AI that answers your phone and texts, quotes live rates, books the room and texts a pay link.

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Channels, front desk and operations

Channel Manager connected

Channels

Add-on

Channel Manager

Two-way sync with Booking.com, Expedia, Agoda and more. Prices, availability and bookings within a minute.

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Tape chart showing rooms by floor across two weeks, with reservations as bars

Front Desk

Front Desk & Tape Chart

A live dashboard for the day, a drag-and-drop tape chart for the weeks ahead, and a room board that always knows what is ready to sell.

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Reservations list with confirmation numbers, sources, rooms, dates, status and balance

Reservations

Reservations

Walk-ins, phone and text bookings, website bookings and OTA bookings all land in the same place, with check-in, payment and changes a click away.

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Website results grid showing available rooms with photos and nightly rates

Online Booking

Direct Website Bookings

Live availability, room pages, add-ons and secure checkout on your own website: a WordPress plugin, an embed code for Wix, Squarespace or GoDaddy, or a booking page we host for you.

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Extras offered during online check-in

Guests

Online Check-in

A link by text and email the day before arrival. The guest confirms details, adds their car and licence photo, pays, signs and picks extras. At the desk it is a key handover.

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Rate calendar showing nightly rates per room type across two weeks

Rates

Rates & Revenue

Seasons, rate plans, weekend adjustments, special dates, length-of-stay discounts, coupons and yield rules work together, and a price preview shows exactly how each night is built.

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Tape chart where group blocks appear alongside individual reservations

Groups

Group Bookings

Block rooms for a wedding, a corporate retreat or a tour group at a negotiated rate, track pickup against the block, and check the whole party in at once.

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Billing and folios list with charges, payments and balances

Payments

Payments & Billing

Card payments through your own Stripe account, deposits on booking, pay links by text, folios that tie every charge to a guest, and a night audit that closes the day properly.

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Revenue overview report with money taken, tonight's occupancy, ADR and arrivals

Reports

Reports & Analytics

More than 20 standard hotel reports: Manager's Flash, revenue, occupancy, ADR and RevPAR, pace and forecast, channel production with commission, add-on sales, tax and night audit. Each exports to PDF or CSV and can be emailed on a schedule.

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Reservations search, which matches licence plates as well as names

Operations

Parking & Plate Scanner

Point the staff app at a licence plate and Lodging Suite tells you which guest it belongs to. Unknown cars are logged with a photo and a note.

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Housekeeping tasks as staff see them

Mobile

Staff App

One Lodging Suite app for iPhone, iPad and Android with the same login as the web. Housekeepers get their plan, managers get the whole system, and anyone can scan a plate.

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Channel Manager connected, with recent updates sent to the OTAs

Integrations

Integrations

Booking.com, Expedia, Agoda and more through the built-in channel manager, Stripe for payments, QuickBooks for the books, your own email domain, and your website.

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