Guests
Guests check in from their phone before they arrive
A link by text and email the day before arrival. The guest confirms details, adds their car and licence photo, pays, signs and picks extras. At the desk it is a key handover.
Everything the desk used to ask
The guest confirms contact details and arrival time, adds their vehicle and plate, takes a photo of their driver's licence, pays the balance or saves a card, and signs your registration agreement, all on their own phone.
- Sent automatically, 24 hours before arrival by default
- Or send it from the reservation any time
- Signed agreement filed on the booking as a PDF
Express check-in at the desk
When a guest has checked in online, the desk sees it on the reservation: details verified, ID photo on file, balance paid, agreement signed. Assign the room and hand over the key.
- ID photo viewable by staff only
- Plate on file for the parking log
A natural moment to sell
Online check-in offers your add-ons, early check-in and late checkout included, while the guest is already planning the trip.
Related
Next: Rates & Revenue
Guests & Check-in
Profiles with stay history, returning-guest and VIP flags, AI guest summaries, duplicate merging, and a check-in that captures a signed agreement on a tablet, a kiosk or the guest's own phone.
Add-ons & AI Offers
Build a catalog of extras, sell them on your booking site and at online check-in, and let AI pick the right guest for the right offer before they arrive.
Parking & Plate Scanner
Point the staff app at a licence plate and Lodging Suite tells you which guest it belongs to. Unknown cars are logged with a photo and a note.
See it with your own rooms
Thirty days free, no card to start.