The AI-powered hotel system that works while you sleep
Lodging Suite prices your rooms, answers your phone with a multilingual AI, replies to guests on Booking.com and Expedia, and plans housekeeping before you arrive. It also runs your front desk, website bookings and OTA channels, priced by the room.
No credit card to start. Cancel anytime.
Two-way sync with the channels your guests use
AI built in, not bolted on
An extra revenue manager, receptionist and concierge in every property
The AI works from your real calendar, rates and guest history, so its suggestions are about your hotel, not hotels in general.
Smart Pricing
The right rate for every room, every night, with the reason
Smart Pricing learns how your property normally books, month by month, from your own history. Then it compares every upcoming night against that pace and suggests a higher or lower price when you are ahead or behind, always inside the minimum and maximum you set for each room type.
Learn moreVirtual Front Desk
Every call and text answered, multilingual
An AI receptionist on your own phone number. She quotes live rates, books the room, texts a secure pay link and answers questions about your property, day or night. When a caller needs a person she transfers them and briefs your staff first.
Learn moreAI guest replies
Booking.com and Expedia messages answered for you
Guest questions from Booking.com and Expedia land in one inbox next to your guest texts. The AI writes each answer from your own knowledge base and live availability. Keep it on Draft so staff send every reply, or let it answer on its own and hand anything tricky to a person.
Learn moreAI add-on offers
Extra revenue from guests who already booked
Lodging Suite spots the guests most likely to say yes: early check-in when the room is free the night before, late checkout when nobody arrives, parking for guests with a car, champagne for an anniversary. It writes a friendly offer you can send by text or email, and the guest adds it with one tap and pays.
Learn moreHousekeeping plan
The day's cleaning order and who cleans what, ready each morning
Each morning the plan puts early check-ins first, then arrivals, departures and stayovers, groups rooms by floor and balances the work across the housekeepers on shift using how long your rooms actually take to clean. Apply it and each housekeeper gets one notification with their list.
Learn moreGuest insights
Know who is walking in before they reach the desk
Returning guests are flagged on arrival with their stay count, VIP candidates are suggested from stays and spend, and a short AI summary of each guest's history, requests and messages is ready before they arrive. Your Virtual Front Desk greets them like regulars.
Learn moreYou stay in charge
Price changes, add-on offers, VIP flags, new knowledge answers and the housekeeping plan all wait in one Suggestions inbox. Nothing happens until you approve it. When you trust a type, turn on Autopilot for just that type.
Smart Pricing
Stop guessing tonight's rate
Smart Pricing learns how your property normally books, month by month, from your own history. Then it compares every upcoming night against that pace and suggests a higher or lower price when you are ahead or behind, always inside the minimum and maximum you set for each room type.
- Every suggestion explains itself: "8 of 16 rooms booked, about 13 expected by now"
- Approve one night, a whole run, or switch on Autopilot with a limit you choose
- One-click Undo and a daily summary of what changed
- Seasonal? Closed nights are never priced
- New prices reach your website, phone line and OTAs within a minute
$99 per property per month
An optional add-on. It pays for itself if it wins you one more booking a month.
Virtual Front Desk
Every call answered. Every booking captured. Even at 2 a.m.
Your property's own phone number, answered by an AI receptionist who knows your rooms, rates and policies. She checks real availability, books the room and texts a secure payment link, in a natural conversation. When a caller needs a person, she transfers them and briefs your staff first.
- Quotes live availability and rates for any dates, straight from your calendar
- Books the room, holds it, and texts the guest a secure pay link
- Multilingual, switching to the caller's language the moment they do
- Answers guest texts on the same number; staff can take over any time
- Answers questions from your own knowledge: parking, pets, breakfast, check-in
- Transfers to the desk with a spoken briefing, or takes a message
$29 per property per month, 100 minutes of calls included, then $0.20 per minute.
An optional add-on to any plan. Your own local number comes with it.
She's multilingual, so try it in another language too. Book a room by phone and watch it appear in the demo back office.
English: Do you speak Spanish?
English: Of course! How can I help you?
English: I'm looking for a room this Friday and Saturday, two adults.
English: I have a Deluxe King at $189 a night, with breakfast. Shall I book it?
English: Yes, please.
English: Done. I just texted you a secure link to pay and confirm.
- 9:01 AM
Prices & restrictions sent
Deluxe King, Oct 18–20: $189 → $205 (Smart Pricing)
- 9:03 AM
New booking from Booking.com
Sarah M. · Deluxe King · Oct 18–20 · added to the tape chart
- 9:03 AM
Availability sent
Deluxe King, Oct 18–20: 3 → 2 left on every channel
Channel Manager · ready to go
Booking.com and Expedia, connected both ways
A certified two-way channel manager is built into Lodging Suite. No separate system and no second calendar: a room sold on one channel closes on all the others. Change a price at the desk, or let Smart Pricing do it, and every channel has it a minute later.
- Rates, availability and restrictions sent within a minute of any change
- OTA bookings, changes and cancellations arrive as reservations on their own
- Charge more on a channel than on your own website, per channel
- Booking.com and Expedia guest messages in your inbox, answered by AI
- Commission tracked per channel in the Channel Production report
$29 per property per month, every channel included
An optional add-on to any plan. No per-booking fees from us and no contract.
The whole property, one screen
A complete PMS underneath the AI
Front desk, rates, channels, housekeeping and reports, all in the same clean back office.
Plus the full PMS
Built for the way small properties actually run
Every area below has its own page with screenshots from our live demo hotel.
Front Desk
Your whole house on one screen
A live dashboard for the day, a drag-and-drop tape chart for the weeks ahead, and a room board that always knows what is ready to sell.
Learn more
Online Booking
Commission-free bookings from any website
Live availability, room pages, add-ons and secure checkout on your own website: a WordPress plugin, an embed code for Wix, Squarespace or GoDaddy, or a booking page we host for you.
Learn more
Guests
Guests check in from their phone before they arrive
A link by text and email the day before arrival. The guest confirms details, adds their car and licence photo, pays, signs and picks extras. At the desk it is a key handover.
Learn more
Payments
Get paid without chasing anyone
Card payments through your own Stripe account, deposits on booking, pay links by text, folios that tie every charge to a guest, and a night audit that closes the day properly.
Learn more
AI · Operations
A cleaning plan ready before your first housekeeper arrives
Each morning Lodging Suite plans the cleaning order and who cleans what. Housekeepers work from their phones, maintenance requests get assigned and closed, and the front desk always knows what is sellable.
Learn more
Reports
The numbers your morning huddle needs
More than 20 standard hotel reports: Manager's Flash, revenue, occupancy, ADR and RevPAR, pace and forecast, channel production with commission, add-on sales, tax and night audit. Each exports to PDF or CSV and can be emailed on a schedule.
Learn moreLive demo, no signup
Don't take our word for it. Run the hotel.
Harbor Point Hotel is a 40-room property running on Lodging Suite, with a live booking website, an AI phone line and a fully stocked back office. Change anything you like.
Your side: the back office
One click signs you in as Harbor Point’s manager. Approve Smart Pricing suggestions, work the tape chart, check a guest in, run the housekeeping plan.
Open the live back officeThe guest’s side
Harbor Point’s hotel website with live availability, add-ons and real online checkout. Book a room and watch it land on the front desk.
Visit demo.lodgingsuite.comCall the AI
Dial 518-318-4000 and ask what is free this weekend, in your own language. The call and the booking show up in the demo back office.
Call 518-318-4000The demo resets itself every hour, so explore freely.
Pricing
Simple, per-room pricing
The whole PMS for one price per room, with volume discounts and a $49 monthly minimum. Add the AI and channel add-ons you want, per property.
Lodging Suite
30-day free trial- Front desk, tape chart, reservations and groups
- Website booking on any site, with add-ons and online check-in
- AI add-on offers, guest insights, AI knowledge and the housekeeping plan
- Payments, folios, night audit and 20+ reports
- Unlimited users and the staff app for iPhone, iPad and Android
- No setup fee, no booking commission, no contract
Example monthly cost, before add-ons:
Optional add-ons
Smart Pricing
$99 per property / month
AI price suggestions for every night, with Autopilot, Undo and a daily summary.
Channel Manager
$29 per property / month
Two-way sync with Booking.com, Expedia, Agoda and more, plus OTA guest messages in your inbox.
Virtual Front Desk
$29 per property / month
Multilingual AI calls and texts. 100 minutes included, then $0.20 per minute. Local number included.
Add-ons are billed on the same monthly invoice. We switch them on or off whenever you ask.
FAQ
Questions, answered
Everything you need to know before you start.
Have more questions? Read the full FAQ
Your next 30 days are on us
Set up your property today and run it on Lodging Suite free for a month: the full property management system, unlimited users, no credit card. If it's not for you, walk away and keep your data.